• Identify and assess future and current training needs of the organization and individuals
• Design and expand strategic training and programs to achieve business objectives
• Monitor and evaluate effectiveness of training programs
• Remain current of training trends, developments and best practices
• Maintain library of training resources and aids
• Conduct the Operational Excellence Review (OER) audit to ensure compliance on service standards, outlet cleanliness, in-store display
• Generate report to identify gaps and advise key stakeholders
• Coordinate, plan and conduct service training for New Product Launch
• Act as Liaison with internal and external key stakeholders on training matters
• Degree/ Diploma, minimum 3 years of learning and development experience, preferably in bakery, food manufacturing or FMCG sector
• Excellent interpersonal, planning & organizational skills
• Possess a dynamic personality and able to lead and motivate the team
• Service-Oriented
• Competent in Training Needs Analysis
• Computer literacy and proficient in MS Office
• Able to work with minimum supervision
• Able to work at Ahlone Township